Windows Update searches for driver updates automatically. Video and Panoramic capture on Windows N requires the Media Feature Pack for Windows N.2.4 GHz single core processor (dual core i5 required for video capture).If it does not, upgrade your computer or use a different computer to record video. Make sure your computer meets the minimum system requirements for Snagit. Please try all of the troubleshooting steps below. Try the steps in Option 4 to resolve this error.
Snagit does not support GIF or MP4 files with dimensions greater than 3840x2160 or less than 64圆4. If the following error appears after recording: Cannot open file. If a video has been recorded and opened in the Snagit Editor, and the picture only shows the initializing screen, or is blank see this article.
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